The Better Telecom Blog

Because business customers still want a fast, no-cost way to reach your business. 35% of customers say calling is their top choice when they need to contact a company and get things done. Our service—powered by Beanfield—pairs that direct access with modern IVR tools and reporting that is superior to legacy providers.

We save businesses more than 20% compared to the big telcos, while delivering a more modern and resilient toll-free network, with leading edge IVR and reporting. Powered by Beanfield, our ultra-redundant backbone keeps your calls flowing, backed by transparent, competitive pricing. Unlike other Canadian telcos that continue to operate their Toll-Free networks using equipment installed over 25 years ago, we use modern carrier-class platforms to support the latest Toll-Free services and features – the same platforms used by global carriers like Verizon, AT&T and British Telecom.

Beacontel's toll-free service, powered by Beanfield, offers unmatched reliability and call quality. Our carrier-grade, fully redundant network ensures your customers can always reach you. With over 30 years of investment in our fibre optic network and direct interconnections with all major carriers in Canada, we provide a nation-wide, geo-redundant service. Our advanced switching platforms and triple-diverse fibre routes are continuously monitored for ultimate reliability. Plus, our 24/7 Toronto-based customer and technical support are always here to help.

Switching your business Toll Free services to Beacontel is quick, simple, and disruption-free. It can be done same day and via a couple of simple forms. We manage the entire number conversion process for you—seamlessly moving your existing toll-free numbers with no downtime, so your business never skips a beat. We can assign new numbers as well via the same process.

Better than that. Beanfield can replicate any IVR setup you already use, then layer in advanced features—so you retain what works while gaining flexibility, insights, and control. Not to mention you get access to a secure portal to monitor your service any time you need to.

Beanfield Toll-Free calls can originate anywhere in Canada, the fifty states of the United States of America and the other member countries of the North American Numbering Plan which includes: American Samoa, Anguilla, Antigua/Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, Dominican Republic, Grenada, Guam, Jamaica, Montserrat, Northern Marianna Islands (CMNI), Puerto Rico, St. Maarten, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, US Virgin Islands and terminate in any Canadian province. (Note not Mexico or Cuba as they both have a different country code).

Toll-Free Service Details

• Your Toll-Free number allows customers to easily contact you from anywhere in North America without making a Long Distance call

• Best Toll-Free prices in Canada – monthly costs are reduced and there are no setup or activation fees

• No equipment installation or onsite visit is required – keep your existing phones

• Keep your existing Toll-Free number(s) or Beanfield can provide a new one. If you wish to keep your existing number, Toll-Free numbers can be migrated from your existing Toll-Free carrier to Beanfield quickly and easily

• Vanity Toll-Free numbers (e.g. 1-800-FLOWERS) can be assigned at no charge where available

• Inbound Toll-Free calls simply route directly to your existing phone, Auto Attendant, voicemail, etc.

• NO need to: modify your existing local telephone service; change your local telephone numbers; or

even contact your local telephone service provider

in a similar fashion to how cell phone numbers can be migrated between competing wireless carriers

Secure Customer Portal at no extra charge

• The details of all incoming Toll-Free calls you receive can be viewed anytime or anywhere using our

online portal

• You can also search those Call Detail Records (CDRs) using a variety of criteria and then download a

file containing the search results directly to your PC

• The portal can also be used to modify the local telephone number associated

with a given Toll-Free number in real time